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11, 19 Lisson Grove, Marylebone, London NW1 6SH, UK – 020 7535 7700
they do the best they can. Some of these reviewers should try a stint in an nhs ward and maybe they won't be so quick to complain
369 Fulham Rd, Chelsea, London SW10 9NH, UK – 020 3315 8000
Excellent customer service. Staff are professional and very helpful. They do care about the patients. I visited emergency once during pregnancy and once after - was interviewed by the same man - he was very helpful, seeing I have little baby with me asked me to wait in separated area not to expose the baby to all the germs in main waiting room. I also gave birth in this hospital and care I received in birthing centre then labour ward, following Simpson unit and postnatal was just the highest standard. I had complications during the labour but they made me feel safe and decreased my suffering to the very minimum. My husband was treated on several occasions in London's best private clinics but C&W was even better. I was very well looked after. Thank you all at C&W.
Yesterday I cut myself badly enough to warrant a trip to A & E. There was a bit of a wait, as it was VERY busy for the day and time (but I was just happy to have an A & E that was open and well run!). However, all staff were friendly, helpful and professional and the waiting room itself was clean, modern, airy and comfortable. The young Dr that helped me was wonderful! He was cheery, confident and very kind. He patched me up and filled me with confidence that things would be fine. Well done him and Chelsea and Westminster Hospital!
75 Russell Rd, Kensington, London W14 8HW, UK – 020 7371 6060
I have never had a problem to get an appointment in this medical centre. I find receptionists very polite and understanding. Depends on the doctor but sometimes my appointments a little rushed, but no complains there - after all it’s a free medical healthcare.
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