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147 Shepherd's Bush Green, Hammersmith, London W12 8PP, UK – 020 8749 1882
Fantastic doctors who genuinely care about their patients. The reception team are helpful too. Getting appointments is tricky, but that's the standard in surgeries these days.
Great surgery, amazing staff. Reception staff are friendly and helpful. Dr Pamini is always thorough.
11.10, 20 Eastbourne Terrace, Paddington, London W2 6LG, UK – 020 8712 9378
I arrived around 10 minutes early to the clinic, signed in and told the receptionist my appointment details. I was told to sit down and wait. I was not called for my appointment until 10 minutes after my dedicated time and when I arrived to meet the doctor, it was assumed that I had arrived late as she did not know the reason why I had been called up late and had to rush my appointment. I did not feel entirely welcome because of this delay and was already relatively stressed out related to why I had booked an appointment to see the GP in the first place. The doctor was professional and did all she could to help me and had apologized for the delay. But I think there is some sort of miscommunication between your reception and your doctors. I don't think I will be returning because of this rather uncomfortable experience.
Great service! I only had a few hours in the UK between meetings and managed to get an appointment on the day exactly when I needed it. The consultation was thorough and helpful. Perfect.
446 Fulham Rd, Fulham, London SW6 1BG, UK – 020 7385 6001
I'm not normally inclined to write reviews but I had to on seeing the ridiculous and inflammatory comments people have left below. This is a hugely busy surgery working in the heart of London, under the financial constraints we know effect all areas of the NHS. Yes, it is tricky to get an on-the-day appointment, but that isn't a problem exclusive to this surgery; that is the symptom of a hugely over-stretched, free public health service. I have pressed re-dial 80+ times on my phone at 8.30am to get my son an appointment, but once you get through and secure your appointment, the doctors are highly experienced, extremely pleasant individuals who really do go above and beyond the call of duty for their patients. Dr Pearson, in particular, is absolutely incredible and once emailed a prescription to a pharmacy close to where I was on holiday to make sure I got the medication I needed. I have always found the reception staff to be perfectly nice but they are understandably stretched at times. This really is an excellent surgery working in a crowded and very mixed area and it doesn't cost a penny for an appointment!
Very happy with the help I received here and I have no complaints. I visited when they were very busy, but I still got my appointment in reasonable time and was treated very professionally.
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